Quality Products and Superior Customer Service. Big Locker Warehouse is well known in the industry for our prices, customer service and product knowledge.
Freight Receiving Instructions
Our goal is for you to receive the best-manufactured products for your project needs, affordable and complete.
To insure all our goals are met, please review the following:
Instructions for Receiving Freight
PLEASE INSPECT WHILE THE DRIVER WAITS. (They are required to do so) PLEASE ACCEPT DAMAGED MERCHANDISE, FOR PROPER INSPECTION WITH CARRIER
Instructions for Damaged Freight
Instructions for Concealed Damage.
Accepted freight orders that upon further inspection are determined damaged due to shipping or manufacturer defect.
ALL claims must be made within 7 days from receipt of merchandise.
Failure to produce packaging materials for concealed damage may result in the loss of your right to collect damages and release Big Locker Warehouse from liability.
If you receive regular shipments from commercial carriers, you probably already know how to protect yourself from damage or incomplete orders. As a customer, we need you to review this document carefully. If you accept a shipment only to find out after the truck left that there is damage or discrepancies, it becomes more complicated to correct the problem. By following these simple guidelines you can help protect yourself and your investment.
Big Locker Warehouse is a distributor of the best-manufactured product in the USA. Normally all products are dropped shipped from the manufacturer and arrive in perfect condition. If this not the case and a claim needs to be made for any reason, Big Locker Warehouse will make every effort to correct and expedite the claim.